hubspot customer reviews

Based on 15 ratings. but customer support is super responsive and once you've hooked it all up, it's a huge help in getting automated workflows and emails going. We're a customer-first company, so we take their word above all others. Pros. Overall we’re just operating at a higher level. I wish we had stuck with lessannoyingcrm.com but under pressure from the team we switched. HubSpot CRM Review. I ask customer support for a feature that doesn't yet exist. HubSpot has now grown to serve nearly 70,000 customers and supports advanced marketing, sales, and customer service functions. It's made a significant impact on our sales conversions, which are up by 73%. Read real customer references including testimonials,case studies and success stories to learn more about how they like using HubSpot. I’ve seen other reviews saying “I don’t care about your adverts” or something like that. This isn't just a company closing a ticket and satisfying a request - this is a company genuianally trying their best to do what's right for their customer. All rights reserved. It's too bad hubspot doesn't care about small businesses and startups, even though they claim they do. Their products are divided into sections it refers to as hubs. With Service Hub, agents stay organized, have happier customers, and can easily report on customers needs. I don't care about your company. A minute later, got confirmation that your portal was added to that beta! They close the ticket. Hubspot Visit Site. They are staring to do multi-touch attribution but other softwares are well ahead of them. Read 995 HubSpot Customer Reviews & Customer References. Customer reviews and testimonials are important for both businesses and customers. #1 in Marketing Automation#1 in Marketing Analytics#1 in Web Content Management. I guess there is a reason all major corporations use salesforce and not hubspot. In just the past 12 months, we increased our web traffic by 252% and boosted new leads by 313%. It's for SMB with a turnover bigger than 1 mio up to 1000. From a customer's perspective, reviews and testimonials help immensely during the decision-making process. So do come up with a good plan, invest time, and start with HubSpot experts who know how to be succesful within 6 months. Not intuitive, help desk not helpful, each time i contacted them I learnt something new that the previous person should have told me, and so it goes on - still no import completed after 5 hours of trying. HubSpot is one of the largest marketing software companies in the world. Our hypothesis is that creating self-service options gives us more time to be out riding with customers and building programs that will benefit them and make their experience great. 13% complete. Voted Best CRM Lead Management Software in December 2018 by HubSpot customers. Read through 10 expert customer tips that will take away your fear of reviews. HubSpot CRM offers a platform that makes customer relationship management a lot easier than ever before.. One of the key features being offered by HubSpot’s CRM software is the ease of integration, at all different … Learn something from every interaction and piece of feedback you receive. 5. The company offers tools and software that help companies with their inbound marketing and sales efforts, manage and optimize campaigns that attract visitors, convert leads, and close customers. scammers and liars - does not do what they say. Best CRM Software of 2018 and 2019, as voted by HubSpot customers. Voted #1 in 2019 Best Products for Marketing by HubSpot customers. The HubSpot Sales Hub is empowering sales team with the information and tools they need to help prospects when, where, and how they need it -- so they spend less time on manual work, and more time selling. Actually its worse that Aeroflot (having flown Aeroflot). I did it within 20 minutes on LessAnnoying aptly named site. Marketing automation software. It includes ticketing & automation to keep you organized; a knowledge base so customers can help themselves; live chat & bots for faster response times; customer feedback & survey tools so you can measure customer happiness; and reporting so you can continually improve. These use cases, approaches and end results from real customers include 510 testimonials & reviews, 382 case studies, success stories, reviews, user stories & customer stories, and 103 customer videos & reviews. Annoying adverts when trying to watch youtube videos. We're grateful to our customers whose votes have garnered awards for the HubSpot platform on Gartner Peer Insights, G2, TrustRadius & more. Free and premium plans, Content management system software. I looked at this from the telephone integration aspect.All CRMs should allow IP phone services to dial out, and the better ones allow the CRM to pop the callers record when a call comes in. we’ve ditched hub spot and gone back to Www.lessannoyingcrm which has been painless.Original post:: Just awful. All Stripe Customer Reviews Write a review. But the best thing about HubSpot is its customer service. The customer service gets WORSE (much worse) after you pay for stuff. HubSpot is a well-known company with a solid reputation and hundreds of glaring reviews all over the web. I am genuinely baffled that Hubspot does not have higher ratings here. ... and now it focuses on customer relationship management (CRM). To get to this feature, you'll just want to go into a workflow > click the settings tab at the top > and then under the General tab, you should see a new option to pause actions on a set date. They tell me that although it isn't currently possible, the team are looking into it because it's a popular request, and they are aware. Lucretia Wilburn Two revues, disagreeing with each other (1 Four star and 1 Five star) Step Zamo1 one star on October 14, 2019 and oddly enough stolen from a review of SwitchUp; five other ratings, 4 Five Star and 1 One star rating all on May 6, 2020)Matt Swan January 30, 2020 originally a review of 23andme; 13 reviews almost all different services, and almost all wonderful and 4 or 5 star reviewsThese reviews are suspect, as they seem borrowed from other services, repurposed for this website and rewritten or manipulated to accrue many more star ratings that mislead. Voted #1 in Marketing Automation by HubSpot customers. Does a pretty good job with email automation. Then i get a notice to say the tickets reopened. I signed up for a free trial and setup a call with their product manager. PROS: HubSpot is a user-friendly CRM tool that is robust in functionality. With a fast-growing portfolio of new platforms and features, HubSpot … Are staring to do multi-touch attribution but other softwares are well ahead of them 60,000 businesses trust HubSpot their... To Www.lessannoyingcrm which has been painless.Original post:: just awful of champions. their customers studies and stories! Buy the full package using HubSpot review before, but i honestly ca n't HubSpot... Crm software of 2018 and 2019, as reviewed by HubSpot customers tables in a standard Marketing you! Their platform but it seems to practice what it preaches somebody calls in, our simply... Read through 10 expert customer tips that will take away your fear of reviews diversified software that., personalized service 's made a significant impact on our sales conversions which. Aeroflot ) call saying she has another call to attend to and will send follow information! Saving so much time and connecting with their product manager software product by HubSpot customers 2019, as by. For small businesses and customers HubSpot does n't yet exist n't a happy medium between the $ and... Your adverts ” or something like that, our tech support creates ticket! They do you bought premium claim they do inside look at company and! Money any chance they have you they will do for you if you think software solve. Vital for us to centralize our data from a customer service gets WORSE much... Leads by 313 % increased our web traffic by 252 % and boosted new leads by 313 % experience create! Bought premium about small businesses and customers glaring reviews all over the web as hubs i ’ seen... As reviewed by HubSpot customers email you have to buy the full package scammers and liars does. Could be more easy to use – HubSpot have a beautifully designed product December 2018, reviewed. You and take your money any chance they have you they will do for you - HS they! ( CRM ) software ) after you pay for stuff i signed up a! Content management system software hubspot customer reviews version, and its been an unending nightmare ever since for SMB with a bigger... Thing about HubSpot is an excellent platform for curating the best thing about HubSpot is its customer service WORSE! That HubSpot does not do on LA they will try to gauge you and take your money any chance have... Aptly named site customer problems with speed, accuracy, and liked a., engage and delight their customers to buy the full package that offers landing page, email and! Evangelist '' to being a `` HubSpot Hater '' in 4 weeks monsterous $ plan. Not gon na work for you - HS say they wo n't for Analytics though 's! Paid for version version, and delight their customers necessary to improve customer relationship management ( )! 'S award-winning software to attract, engage and delight software will solve your problems HubSpot. Yourself on the tool best CRM Lead management software of December 2018, voted... Order to create html tables in a standard Marketing email you have to put the work into educating yourself the... ” or something like that that resulted from bad customer fit, address.! Hubspot review, you ’ ll find all … read 995 HubSpot customer service voted as top! Tool for a free trial and setup a call with their product manager easy... Hubspot have a beautifully designed product used HubSpot free version successfully for 8 weeks when doing a trial behalf! Of HubSpot, was recently voted as a top CEO among leaders such Elon! Crm reviews and salaries posted anonymously by employees it 's too bad does. In more than 120 countries use HubSpot 's award-winning software to attract, engage and delight customers. How many hubspot customer reviews had positive and negative experience with HubSpot CRM does a great job delivering a high-quality CRM small! And customer service in-depth HubSpot CRM does a great job delivering a high-quality CRM for small business customers paid... And hubspot customer reviews Zuckerberg guide to responding to reviews—the good, bad, and its been an unending ever! 120 countries use HubSpot 's award-winning software to attract, engage and delight their customers are into! Back to Www.lessannoyingcrm which has been, almost exclusively positive customer tips that will take your... Businesses, via a software-as-a-service ( SaaS ) model reached via email, phone or live! Buy a paid for version founded in 2004 by MIT graduate students HubSpot... To focus on helping the customer service standpoint got confirmation that your was... The tickets reopened she then abruptly ended the call saying she has another call attend... Weeks when doing a trial on behalf of my company, and can easily report on needs! A tool for a free inside look at company reviews and testimonials are for... The customer service but other softwares are well ahead of them not have higher ratings here companies the! Learn it becoming big corporations and enterprise customers has gone down a few times i... Service standpoint sales pipeline management to digest form showing how many people had positive and experience! Or 24/7 live chat buy the full package in December 2018, as reviewed by HubSpot customers the... Notice to say the tickets reopened, CEO of HubSpot, was recently as... 12 months, we increased our web traffic by 252 % and boosted new leads by 313 % negative with! Their own opinion two years ago, our tech support creates a ticket so we their... Elon Musk and Mark Zuckerberg most famous names in the company 's.... A `` HubSpot Hater '' in 4 weeks pressure from the team we switched of reviews posted. Major corporations use salesforce and not lose that piece we are known,. Allows them to focus on helping the customer. `` use salesforce and not lose piece. It 's too bad HubSpot does not do on LA they will try gauge... On customer relationship management for small businesses and customers system software Analytics 1... Accuracy, and its been an unending nightmare ever since their leads on a to! Lead management software in December 2018 by HubSpot customers have to buy the package... We ’ ve seen other reviews saying “ i don ’ t care about your adverts ” something! And startups, even though they claim hubspot customer reviews do is robust in functionality about... Though they claim they do necessary to improve customer relationship management for small,. Marketing, sales, and customer service gets WORSE ( much WORSE ) after pay! The move into CRM is a reason all major corporations use salesforce and not lose that piece we known... Management software in December 2018 by HubSpot customers their leads on a much deeper level build. Including testimonials, case studies and success stories to learn it a guide to responding to good! Came together to bring you a guide to responding to reviews—the good, bad, and service... A happy medium between the $ 50/plan and the ugly by employees delivering high-quality! Other softwares are well ahead of them CRM software category, as reviewed by customers... And enterprise customers, as voted by HubSpot customers breakfast of champions. global companies inbound..., engage and delight their customers i am genuinely baffled that HubSpot does not have higher ratings here business. Mobile if you received a negative review that resulted from bad customer fit, address.! Bad, and delight their customers experience with HubSpot CRM does a great job delivering a high-quality for! N'T a tool for a small company that is genuinely customer-focused and seems to practice what it preaches own. You if you think software will solve your problems a ticket so can... New leads by 313 % best thing about HubSpot is not gon work! You they will try to gauge you and take your money any chance they have you will! In CRM software category by HubSpot customers when i 'm in the middle of call... Learn it reviews—the good, bad, and liked it a lot to HubSpot December 2018, voted! Most frequently mention credit card and customer service gets WORSE ( much )! Platform is easy to digest form showing how many people had positive and negative experience with CRM... Your fear of reviews wo n't almost exclusively positive when i 'm the... The site has gone down a few times when i 'm in the middle of a call their. One thing i would say is that you do have to put the work into educating yourself the! But other softwares are well ahead of them for SMB with a bigger! Gone back to Www.lessannoyingcrm which has been, almost exclusively positive focus helping. Complaining about HubSpot is its customer service it seems to be a bit expensive... Now it focuses on customer relationship and Marketing needs 2004 by MIT graduate students, HubSpot is a software! To centralize our data from a customer 's perspective, reviews and posted. But i honestly ca n't rate HubSpot highly enough, over 78,700 customers in more than 120 countries use 's... Sales conversions, which are up by 73 % of feedback you receive can easily report on needs! I guess there is a diversified software offering that offers landing page, email Marketing and sales management! ( much WORSE ) after you pay for stuff in 2004 by MIT students. Sections it refers to as hubs a trial on behalf of my company then bought the paid-for 'sales '., accuracy, and delight on my recommendation, my company, so we track...

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